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My name is Sonya Robertson. I am the Owner and Operator of Advanced Carpet Care Forbes, Parkes and Surroundings. 

Originally, Advanced Carpet Care Newcastle was founded in 2021 after years of experience working with a renowned carpet cleaning business in Newcastle.

Following the passing of my beautiful husband Paul, I made the decision to relocate closer to my family and this is when Advanced Carpet Care Forbes, Parkes and Surrounding areas came into existence.

With a strong commitment to providing exceptional carpet care services, we have been serving our valued customers with dedication and expertise ever since.


Professionalism - Integrity - Excellence 

Welcome to Advanced Carpet Care Newcastle, where we strive to deliver world-class quality cleaning and restoration services promptly. Our team of experienced professionals specialises in Carpet, Upholstery & Tile and Grout Cleaning, ensuring exceptional results with unwavering integrity and attention to detail.

We value transparent and open communication with our esteemed customers. As a 100% Australian-owned and operated organisation, we take pride in providing unsurpassed carpet and upholstery cleaning services at competitive prices. We are not a franchise, allowing us to focus solely on delivering the highest standard of service.

With a wealth of experience and a dedication to customer satisfaction, we are equipped with state-of-the-art equipment and technology to tackle various carpet-related issues. Our cleaning products undergo thorough evaluation by experts, ensuring safe and non-toxic applications.

We understand the unique needs and expectations of our clients, guaranteeing excellent quality service at every level. If for any reason you are dissatisfied with our services, our customer care team is always ready to assist you promptly and find a satisfactory solution.

Discover the difference with our exclusive range of services, including carpet cleaning, tile and grout cleaning, upholstery cleaning, mattress and rug cleaning, stain treatment, and more. We utilise truck-mounted equipment for superior extraction and ensure quick drying times.

Choose Advanced Carpet Care Forbes, Parkes & Surroundings for exceptional cleaning and restoration services that go above and beyond your expectations.



Understanding the different carpet cleaning methods is essential for making an informed decision. At Advanced Carpet Care Newcastle, we specialize in steam extraction cleaning, which we believe is the most thorough and effective method. With steam, we can reach deep into the carpet fibers, extracting dirt, fleas, bed bugs, grease, mold, and allergens. Our high-volume vacuum machine ensures a comprehensive cleaning experience, leaving your carpets clean from the bottom-up.

In contrast, dry cleaning and shampoo cleaning offer different approaches. Dry cleaning machines use a surface buffing technique with a cleaning solution, providing immediate surface cleanliness but lacking deep extraction. Shampoo cleaning involves using a combination of detergent and water, with a rotating brush and low-power suction. However, both methods have limitations in terms of thoroughness and drying time.

For optimal results and truly sanitized carpets, we always recommend steam cleaning. Its high-pressure steam and powerful vacuuming capabilities remove unseen pests, dirt, and grime effectively, delivering a deep and efficient clean. With steam cleaning, you can expect shorter drying times and superior cleaning performance. Make the right choice by opting for our professional steam extraction cleaning service.


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